One-click repair or system chaos? 17 protection packages and tools in a repair test after a virus attack

17 candidates put to the test

The latest test, which ran from January to June 2017, examined the following protection packages and special tools for clean-up after a malware infection:

9 security packages
- Avast Free Antivirus 17.5
- Avira Antivirus Pro 15.0
- Bitdefender Internet Security 21.0
- Enigma Software SpyHunter 4
- G Data Internet Security 25.3
- Kaspersky Internet Security 17.0
- Malwarebytes Premium 3.1
- Microsoft Security Essentials 4.10
- Symantec Norton Security 22.9

8 special tools (freely available on the Internet)
- Avast Rescue Disk
- Bitdefender Rescue Disk 2.1
- DE Cleaner Antibot 3.7
- G Data BootMedium
- Heise Disinfect 2016/17
- Kaspersky Virus Removal Tool 15.0
- Microsoft Safety Scanner 1.0
- Microsoft Windows Defender Offline

Here is how the protection packages were tested

1. They were installed on an already infected system
2. In the second scenario, the antivirus protection was switched off briefly for infection, then reactivated. This simulated the case in which the security package initially does not recognize the attacker, which is able to penetrate the system, and the solution only receives the detection information after the fact.

Here is how the special tools were tested

All the special tools were used on already infected systems, as is the case in everyday use.

The result is illustrated in stages
1. Was the malware detected?
2. Were the active malware components completely removed?
3. Did any harmless file remnants remain, and were all the changes to the system reversed?
4. How often did the security package or special tool perfectly remove and repair everything?

Many came out on top, and a few flopped

The most difficult part of this test: almost everything involved manual labor, because many individual queries have to be answered for infected systems and when cleaning up and restoring the system. But the time and effort always paid off!

Here is how the protection packages performed
The only protection package that removed all 38 tested attacks without leaving any remnants at all – not even harmless traces – is Kaspersky Internet Security. This is followed by the products from Bitdefender, Avast, G Data, Avira and Symantec. They left only 4 to 9 harmless file remnants. But the system was repaired and free of malware threats.

In 3 cases, Malwarebytes was unable to remove the detected active malware components. Microsoft's Security Essentials also had the same problem in 3 cases, but this was compounded by 2 undetected malware threats. Bringing up the rear is Enigma Software with SpyHunter. While it did capably solve 32 test cases, in 6 instances it did not even detect the attacker.

Here is how the special tools performed
The best tool in this category also comes from Kaspersky – the Virus Removal Tool. In the 19 separately-conducted test cases, all the attackers were eliminated, and each system was restored error-free. Even harmless file remnants were no longer found. Bitdefender Rescue Disk worked almost as well. It left harmless file remnants behind in only 3 cases.

The rescue tools Heise Disinfect and G Data BootMedium detected all 19 malware threats and deleted the dangerous components. But there was practically no instance where the harmless file remnants were cleaned up as well.

Microsoft Windows Defender as an offline version and Avast Rescue Disk did always detect all malware threats, but in 2 cases each they were unable to remove the active components of the malware. The remaining performance, however, was good.

The Microsoft Safety Scanner failed to detect 2 malware threats at all and was unable to remove the active component on one of the attackers.

The DE Cleaner Antibot did perform well on 14 attackers, a total of 5 attackers went totally undetected. That was the weakest performance in the test. The sad part, however, is that the tool comes highly recommended. Because it is part of the free service of the eco – Association of the Internet Industry. Several Internet service providers are members of the German association, for example, and a German government agency (Federal Ministry of the Interior)recommends the service.

Strong helpers to the rescue

Anyone caught in a bind due to an attack caused by carelessness will find a strong ally in good protection software or free special tools. According to the table, users are in good hands in all scenarios with Kaspersky. In both the clean-up and repair test with the protection package, as well as with the special tool, everything was restored to its condition prior to the attack.

But the suites from Bitdefender, Avast, G Data, Avira and Symantec also delivered a strong performance. They only missed cleaning up some harmless junk files. As valiant first-responders, they were beyond reproach, however.

Microsoft Security Essentials and the suite from Enigma Software still need to considerably improve their detection rates before they can be considered a top choice.

If the user needs a rescue tool for booting from a USB stick or CD, there are special tools available. Foremost, naturally, the Kaspersky Virus Removal Tool. But Bitdefender Rescue Disk, Heise Disinfect and G Data BootMedium are also very good first responders in a dire emergency.

The use of DE Cleaner Antibot, highly-acclaimed and widely distributed in Europe, did not achieve success in a quarter of the cases and therefore is not recommended.